Nondiscrimination Policy
Midland International Air & Space Port is committed to a policy of nondiscrimination in the conduct of their business, including their Title VI responsibilities, and to the delivery of equitable and accessible airport services.
Midland International Air & Space Port recognizes its responsibilities to the communities in which it operates and to the society it serves. It is the policy of Midland International Air & Space Port that no person shall be excluded from participation in, be denied the benefits of, or be subjected to discrimination in the receipt of its services on the basis of race, color, sex, creed/religion, age, national origin, or any other federally protected category as protected by Title VI of the Civil Rights Act of 1964, as amended.
Complaints
Midland International Air & Space Port has established a Complaint Procedure to be used by persons who allege exclusion of participation, denial of benefits, or subjection to discrimination based on race, color, sex, creed/religion, age, or national origin in the receipt of the Airport's services or related benefits.
Filing Deadline
Individuals who feel they have been subjected to discrimination are required by federal regulations to submit the complaint no later than 90 calendar days from the date of the alleged incident.
Complaints should be submitted in writing to the Midland International Air & Space Port Title VI Program Coordinator. The complaint can be submitted either through mail or email using the contact information provided.
Individuals are not required by federal regulations to file a complaint in this manner but may file complaints directly with the appropriate outside agency, such as the U.S. Department of Transportation or the Federal Aviation Administration.
Accommodations
If a complaint is initially made by phone, it must be supplemented with a written complaint. Accommodation will be provided upon request to individuals unable to file a written complaint due to disability.
Upon request, Midland International Air & Space Port will make available language assistance for persons with limited English proficiency as necessary to file a complaint.
Complaints
Midland International Air & Space Port has established a Complaint Procedure to be used by persons who allege exclusion of participation, denial of benefits, or subjection to discrimination based on race, color, sex, creed/religion, age, or national origin in the receipt of the Airport's services or related benefits.
Filing Deadline
Individuals who feel they have been subjected to discrimination are required by federal regulations to submit the complaint no later than 90 calendar days from the date of the alleged incident.
Complaints should be submitted in writing to the Midland International Air & Space Port Title VI Program Coordinator. The complaint can be submitted either through mail or email using the contact information provided.
Title VI Program Coordinator
Michael Carrillo
Title VI Coordinator
Individuals are not required by federal regulations to file a complaint in this manner but may file complaints directly with the appropriate outside agency, such as the U.S. Department of Transportation or the Federal Aviation Administration.
Federal Aviation Administration
Office of Civil Rights
800 Independence Avenue, S.W., Washington, DC 20591
Records
The Title VI Program Coordinator shall maintain a log of Title VI complaints received, which shall include the date the complaint was filed, a summary of the allegations, the status of the complaint and actions taken in response to the complaint.
Reasonable measures will always be taken to protect confidential information to the extent permitted by the law.